Please note: Although we’ll try our best to help you avoid any charges, you may be liable for costs incurred if you fail to settle.International Wire Transfer to Bank of America The sooner you contact us prior to us sending your payment, the more likely it is that we'll be able to assist you. If we've sent out your payment, we won't be able to cancel your money transfer. On the website: Click Go back to return to a previous step and edit details, or close the browser window to cancel the transaction entirely.In the app: Simply click the cross icon in the top left-hand corner to stop the transfer.If you’ve not yet confirmed the transaction, you can simply cancel the process yourself by doing the following: You can access these instructions by tracking your transfer in the Xe app.Ĭan I cancel my bank transfer transaction?ĭepending on the stage that your initial transaction is at, it may or may not be possible for you to cancel this transfer and request a refund. Our bank deposit instructions will be provided in your contract note, once you've confirmed a new transfer. You’ll need to manually set up the transfer using your online banking system. You can add this payment method by choose this payment option when you send money. How can I add this payment method to my Xe account? Typically, banks in the US and Canada charge between $15 and $30 to make a wire transfer. Some banks may impose charges on these transfers. You’ll see the exact fee before you confirm your money transfer in the Xe app or online. While there is no payment method fee for these transfers, they may still be subject to a send fee. It can take up to 2 working days for the money to reach us.Īre there any charges for using this method? When choosing this method, the payment date will typically be same day or next day, but this does vary depending on the currency being sent. How long does it take to send money using this method? If the your daily limit means that you can't pay the full transfer amount in one payment, you can pay in instalments instead. However, your bank may have limits on how much you can send per day, week or month. There are no other limits with Xe when you pay by bank or wire transfer. Paying more or less will delay your transfer.Ĭustomers in the USA need to send $3000 USD or more to pay by bank or wire transfer Your reference always begins with a ‘C’ and is typically 8 or 9 characters long. This helps us match your payment to your transfer. If you have a joint bank account, please read these helpful instructions. If the name doesn't match, we won't be able to process your transfer. The name on your bank account matches the name on your Xe account. To make sure that your transfer isn’t delayed, please double check that: Leave your Xe account, and pay by bank transfer/wire transfer directly through your bank.Select bank transfer/wire transfer as your payment method. Set up your transfer online - we recommend using the Xe app.Where/who can I send money to using this payment method? In the US and Canada it is commonly referred to as wire transfer.Īll Xe customers can pay us via bank transfer.įor a full list of payment methods available for your region, please click here.
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